We are a leading electric guitar manufacturer established in 2010, with 15 years of experience in providing top-tier custom electric guitar and OEM services to brands worldwide.
Copyright © Guangzhou String Instrument Import and Export Trading Co., LTD. 2025. All Right Reserved.
Effective Date: June 29, 2026
We strive to ensure that your order reaches you as quickly as possible. Below is our shipping policy.
1. Shipping Areas
We offer global shipping. Specific countries and regions can be confirmed at checkout.
2. Shipping Fees
Shipping fees are calculated based on the weight of your order, destination, and selected shipping method, and will be displayed at checkout.
3. Processing Time
We will process and ship orders within 7 business days from receipt. All orders are shipped via third-party couriers.
4. Shipping Time
Shipping times vary depending on the destination, typically taking 10 business days. International orders may experience delays, especially during customs clearance.
5. Order Tracking
We offer order tracking, and you will receive a tracking number via email once your order has been shipped.
6. Shipping Losses or Delays
In case of shipment loss, delivery delay or goods damage during transit, we will liaise with our freight forwarder to follow up the matter and compensate you for any resulting losses.